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Overview Of the "Customer Self Service eCommerce Platform" Freight Capabilities

Overview


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The Customer Self Service eCommerce Platform has a wide variety of capabilities when it comes to calculating and charging freight, including custom connections to external freight provider APIs. This page describes at a high level what the application can do.


Contact Commerce Vision for more information on any of these functions and options.




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On this page:

Table of Contents



Standard Freight 

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Does your business handle and set delivery costs based on a set of factors such as order total, weight, postcode, or a combination of these? For example, your business uses Australia Post options for non-bulky items and a road freight courrier for overweight/volume items? Standard freight options are configured and controlled on your Commerce Vision website. You can set a range of carrier options and add surcharges for things such as for dangerous or bulky goods. 


  • Allows for unlimited carriers to be defined.
  • For each carrier, unlimited charging zones can be set up. A charging zone contains a start and end postcode within a country.
  • Minimum weight allowed
  • Maximum weight allowed
  • Maximum volume allowed
  • Order Limit for no charge - this defines the value the customer needs to buy before they get free freight
  • Start and End Order Value range - this is useful when it is required to have different freight amounts based on dollar value (handy where weight is not defined on products)
  • Volume to weight conversion
  • Track and Trace URL
  • Calculation of freight can be done using (base $ + $ / kg) OR % of Order total


See Standard Freight for more extensive information.

Universal Freight API

Info

Do you partner with an external freight provider and want your Commerce Vision ecommerce platform integrated with their freight software? This solution allows your website to communicate directly with freight provider's software and automatically log delivery info with them when your customer places a delivery order.  Our universal freight API has been developed for this scenario.

 

  • Extends capabilities to connect to external custom freight providers such as Sendle, Couriers and Freight, Machship, Sherpa.


To explore this option for your site, consult Commerce Vision


Region Freight (for PRONTO)

Info

If your business uses PRONTO as the ERP and a debtor with delivery sequence have been set up for each customer, this can be integrated to your website. Freight is then charged based on regions defined against the Debtor Account in PRONTO.  


Region Freight is incompatible with Standard Freight.

  • Allows for a rule to be set up that can be assigned to a debtor (normally B2B only). it is linked to the debtors delivery sequence which is maintained in PRONTO
  • Allows for start and end order values
  • Calculation of freight is either a flat $ charge OR % of order value
  • Supports product group exclusions or inclusions


See Region Freight (PRONTO) for more information


Product Type Freight

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Do some of your product offerings need special freight and handling options? If your site uses Standard Freight, you can specify product types and their particular shipping requirements. 

  • Works with Standard freight
  • Allows for product types to be defined to handle bulky products (e.g. trampolines)
  • Overrides standard freight for those items


Other Features

  • Allow for a range of click and collect options
  • Allow for quoting when delivery address does not match a defined freight zone 
  • Cater for dangerous or bulky/non-shippable goods
  • Define charge types
  • Set Product Delivery restrictions (product vs postcode or country)
  • Support live freight calls to PRONTO or other ERPs.


Additional Information


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Minimum Version Requirements


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**.**.**


Prerequisites


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Self Configurable


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Standard Freight


Business Function


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Freight


BPD Only?


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Yes


B2B/B2C/Both


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Both


Third Party Costs


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n/a


Related help

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