Prompts of fields used in CSS Field prompts in Customer Self Service can be changed in using the Dictionary tool.
Step-by-step guide
To change a CSS field prompt:
- Login as
...
- an Administrator.
...
- Navigate to 'Settings' --> 'Dictionary' (/Dictionary.aspx).
- Enter the table name of the table you want to change the prompt for. See below for common tables.
- Search for the required field.
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- Click 'Modify' function and change the prompt as desired.
- Click 'RefreshCache' at the top of the page to load the information to the
...
- website's cache.
Common Tables
Table Name | Description |
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User | Contains all users |
PRONTOSalesOrder | Sales Order header - contains delivery information as well |
Customer | Customer table (i.e. deb-master from PRONTO) |
Product | Product Master (i.e. stock-master from PRONTO) |
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