Field prompts in Customer Self Service can be changed using the Dictionary tool.
Step-by-step guide
To change a CSS field prompt:
- Login as an Administrator.
- Navigate to 'Settings' --> 'Dictionary' (/Dictionary.aspx).
- Enter the table name of the table you want to change the prompt for. See below for common tables.
- Search for the required field.
- Click 'Modify' function and change the prompt as desired.
- Click 'RefreshCache' at the top of the page to load the information to the website's cache.
Common Tables
| Table Name | Description |
|---|---|
| User | Contains all users |
| PRONTOSalesOrder | Sales Order header - contains delivery information as well |
| Customer | Customer table (i.e. deb-master from PRONTO) |
| Product | Product Master (i.e. stock-master from PRONTO) |
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