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Contents



Overview

Product Campaigns are a simple way to feature a group of products on a website. Campaign products might be sale items, top sellers, highlighted brands, or any other set criteria. 

Customer Self Service's Campaign functionality can track the number of visits, product views, and sales in relation to a particular campaign, as well as generate reports. 

Adding, removing, and editing campaigns is quick and easy. The eCommerce Team can even drag and drop them to different locations on the page.  




Creating A Campaign

  1. In the CMS, navigate to Campaigns & Promotions → Campaigns.
  2. Click Add New Campaign.
     
  3. Give the campaign a Description and define the Start and End Dates
     
  4. Now to add products. Enter the product code or description into the lookup field. Suggestions will appear as you type. 
     
  5. Select the correct item from the list and hit Enter or click 'Add Product'.
  6. Repeat Steps 4 & 5 for all required products in the campaign.
  7. Drag and drop the products in the list to reorder them. This reflects the order in which they'll appear to your customers. 
     
  8. To remove a product, use the 'Delete' option on the right hand side. 
     
  9. Click 'Save' at the top of the page, and you're finished! 

 

Editing a Campaign

Once your campaign is created, it will appear as the latest tile on the Campaigns page (the most recently edited campaign appears first).  

 

Select the tile to view the campaign details.

 

On this page you can: 

  • Edit the Description, Start, and End Dates.
  • Add / Remove / Resequence products.
  • View Campaign Statistics (as long as tracking is enabled on the Campaign Slider Widget)
  • Delete Campaign

 

Don't forget to Save your changes!

Add The Campaign Widget 

Once your campaign is created, you can display it on the web with a widget! 

  1. In the CMS, navigate to the page you want the campaign to appear on. We'll choose Content → Standard Pages, and select the Home page template. 
  2. Select the appropriate zone according to your page layout, and click 'Add Widget'. 
  3. Search for 'Campaign Slider' and click 'Add Widget'. 


  4. Drag the widget to the correct position in the zone (if required), then select 'Edit'.
  5. Select your campaign from the 'Campaign' dropdown, and configure options as required. If you'd like statistics on your campaign's performance, tick the 'Track Campaign' option.
    You can find full widget documentation here - Campaign Slider Widget.



  6. Click 'Save'.
  7. Load your website in another browser or incognito tab and check that your campaign is displaying as expected. 

 

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