Overview
Free Freight promotions can be configured to treat your customers to $0 shipping on eligible orders. All they need to do is meet a minimum spend requirement and apply the promo code to their cart!
In the example below, we'll create a Free Freight promo for orders over $50, using the code 'FREEFREIGHT50'.
This page assumes you've already got the Promotion Codes feature enabled for your website. If you haven't, please contact us to switch it on for you.
Step-by-step guide
To configure a Free Freight promotion:
- In the CMS, navigate to Campaigns & Promotions→ Promotion Codes.
- Click 'Add Promotion Code'.
- Select Promotion Type = Freight.
- Select the scenario When I spend X dollars I get free freight.
- Enter your Promotion Code (no spaces). This is what your customer enters at checkout to redeem the promo.
- Give the promotion a Description. This will be displayed in the user's order summary during checkout.
- Specify Start and End dates. Click the calendar icon to launch the date picker. Note - if start and end dates are not set, the promotion code cannot be used. An error message will display when the customer tries to apply the code during checkout.
- Enter the Discount Threshold. This is the dollar amount the customer must spend to qualify for free freight.
- Nominate the Carrier Code this promotion applies to. You can grant free freight via ALL carriers, or nominate a specific one.
- Save & Exit.
Your free freight promotion is now ready to go! Customers who meet the minimum spend requirement can apply the promo code to their cart to receive $0 shipping.
Each promotion has several advanced options you may wish to configure. These can be accessed immediately after you create the promo, by navigating to Options → Edit Advanced Options. Or if you're editing an existing promo, they'll be located in a collapsed section below the main promo details: Misc Options Usage Limits You can set the max number of times the promo code can be used, either by an individual User, users on a particular Customer Code, or Globally (site-wide). Leaving these limits at 0 = unlimited use by all. From version 4.10+, you can also specify a user (or comma-separated list of users) who are permitted to use the promotion code. Any user not in this list will be unable to apply the promo to their order. Messages There are default messages set at the promotion code feature level, but these can be overridden for each individual promotion. Leaving these blank will use the defaults.Advanced options
We recommend that Promotion Codes be configured on your Stage site and thoroughly tested to ensure behaviour is as expected.
Additional Information
There are also additional advanced options that you can configure for promotions. They become available after the promo is created.
Minimum Version Requirements |
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Prerequisites | The Promotion Codes feature must be enabled for your website. |
Self Configurable |
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Business Function |
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BPD Only? |
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B2B/B2C/Both |
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Ballpark Hours From CV (if opting for CV to complete self config component) |
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Ballpark Hours From CV (in addition to any self config required) |
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Third Party Costs |
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CMS Category |
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