Overview
This feature could also be used to showcase higher quality or higher margin products compared to those your customer has selected.
In conjunction with Best Practice Design, you can implement an Alternate Product Substitution offer feature, whereby out of stock items in the cart can be substituted with alternates at the customer's request.
Additional Information
Products must have Alternates configured (either in the ERP or the CMS) in order for this functionality to work. If an out of stock product has no Alternate data, the button will not display.
| Minimum Version Requirements |
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|---|---|
| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Related help
