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Warning Notes are available from version 3.51 onwards. 


Warning notes are maintained by site administrators. They are displayed when:

  • a record is selected in Customer Maintenance
  • the customer account is selected for a user in CMS
  • a new self-registered user is being reviewed by the approver in the CMS

When a default account is added or viewed in the Default Account field in the CMS, each warning note from all accounts associated with the user will be displayed.

  

Below are examples of warning notes:

When Customer is selected in Customer Maintenance

Sample Warning Note

In the CMS


 

Step-by-step guide

1. Enable Warning Notes

  1. In the CMS or on the website, navigate to SettingsSettings (/zSettings.aspx).

  2. On the General tab, find and tick the Enable Customer Warning Note checkbox.

  3. To save the setting, click the Update button.


2. Add a Warning Note to a Customer

  1. In the Customer Maintenance screen (/CustomerMaintenance.aspx), search for the required customer.

  2. Click the Customer Details tab.

  3. Click Modify.

  4. In the Warning Note field, enter the warning text.
  5. To save it, click OK.




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