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This feature must be implemented by Commerce Vision for your site.

Overview

Popup alerts automatically display after a user has logged into your website. An alert allows your business to add current or important messages, and ensure they will be read by all registered users or a subgroup based on settings. You can add an alert reminder, which emails a reminder to the user, and a checkbox if the user is required to acknowledge reading it.

On this page:


Step-by-step guide

This guide assumes the Popup Alerts feature has been set up for your site.


Create 'Alert' Article Type

Every alert message is linked to an Alert article type. It allows the system to recognise aleart messages that are grouped together. Note that all alerts a user is not restricted to viewing will be displayed on the popup regardless of which alert type it is linked to.  

  1. In the CMS, go to Alerts Maintenance (zArticles.aspx). Here, it has been placed on the Contents tab. 


  2. If the Article Type 'Alert' has not been created, click the Alert/Article Types tab.
     
  3. Click New.

  4. In Code, enter a word with 'alert' in it, e.g., 'alert1'

  5. In Description, enter a title for this alert. 

  6. To save, click OK.

Create an Alert Message

  1.  Click the Article Maintenance tab.


  2. Click New.

  3. In Article Type, select 'Alert'.

  4. In Name, enter a heading for the popup.

  5. In Description, enter the message. TIP - You can use html and style tags to format the alert.

  6. In Alert Page Type, select the alert type.

  7. If this alert is to go live as soon as it is saved, tick Is Alert Live.

  8. In  Article Posted, today's date defaults. Change it if needed. This indicates the creation date.

  9. In Start Date and Expiry Date, enter the period the alert is to display. 

  10. If the alert applies to all users, leave these fields blank. Or you can define the alert is for a subgroup of users.

    FieldUse
    Customer TypeTrade 'B2B' or Consumer 'B2C' users.  
    Customer WarehouseLimit by Warehouse Code.
    Customer CodeLimit by (default) Customer Code. 
    Bill to Customer CodeLimit by Bill to Customer Code. (Used with Cost Centres)
    Alert Contract Code
    Alert Initial RolesLimit by initial role after login.
    User's Email AddressLimit to specific users
  11. To add a link to a document, select the document. NOTE - This must have been Create Popup Message for Users on Login using Upload General Documents.

    When the user clicks on the link, the document opens.

  12. To let the user choose ..., tick Alert Remind Later. TIP - You can hide messages with this flag on in the Alerts Popup Widget.

  13. If you want to add an Acknowledge and Accept button on a message, tick Alert Acknowledgement Required. TIP - You can choose to hide messages where the user has clicked this button in the Alerts Popup Widget.
     

  14. To save, click OK.


Upload a document for Alerts

A document must be added if it is to be attached to an alert.


To upload a document:

  1. Go to System Preferences Upload General Documents.

  2. Click New.


  3. In Document Description, enter a description of the file.

  4. Click Choose File.

  5. To add the document, click Upload.
  6. The document is now listed and available for selection when creating an alert. 

Add the Alerts Popup Widget

For the alert popup window to display, the Alerts Popup Widget must be added to either the Home Page or Theme template. 


To add the Alerts Popup Widget,

  1. Go to the template you need (ContentPages & TemplatesTheme Layout OR Home Page).

  2. Click Edit.

  3. Go to the zone you want and click Add Widget. TIP- It does not matter which zone. The alert displays in the centre of the screen. 

  4. Find the Alerts Popup Widget and add it.

  5. You can set display options in the widget. 


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