Field prompts in Customer Self Service can be changed using the Dictionary tool.
Step-by-step guide
To change a CSS field prompt:
- In the CMS, navigate to Settings → Dictionary.
- In the TableName field, enter the name of the table your prompt is found in. See below for common tables.
- Click 'Define'.
- Search for the required field.
- Click 'Modify' and update the prompt as desired.
- Click 'OK'.
- At the top of the page, select System Control and Templates via checkbox.
- Click 'RefreshCache' to update the website's cache.
Common Tables
| Table Name | Description |
|---|---|
| User | Contains all users |
| PRONTOSalesOrder | Sales Order header - contains delivery information as well |
| Customer | Customer table (i.e. deb-master from PRONTO) |
| Product | Product Master (i.e. stock-master from PRONTO) |
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