In Customer Self Service, the option to pay by credit card can be toggled on and off at the Customer level. This is especially helpful where some customers allow payment by Corporate Credit Card, where others prefer all orders go on an account to be reconciled at a later date.
Step-by-step guide
To Enable Credit Card Payment at the Customer Level:
- Login as an Administrator.
- Navigate to 'Accounts' --> 'Account Selection' (zAccounts.aspx)
- Search for the required Customer either by Customer Code or Name.
- Select the Customer record via radio button.
- Mark Active?
- Click the 'Credit Card' link.
- Verify that the setting 'Credit Card Payments for Orders' now displays as 'Yes'.
It is worth noting that the website must be configured to process Credit Card payments before the Customer setting will have any effect. For assistance with sites not already accepting Credit Cards, please contact Commerce Vision Support.