In situations where branch offices submit orders and receive deliveries of goods, but head office processes the payments, there can be a disconnect in the information flow that negatively impacts the timely payment of invoices, especially in situations where the delivery was incomplete, or goods were damaged. We have improved the procure-to-pay process to reduce the lag time between goods delivered and invoice payment by enabling the branch offices to validate and approve invoices. The system notifies Head Office of the order approval via the Trading Partner Network, and Head Office can then process the invoice and release for payment.
For more information, please refer to the Knowledge Base article at <not complete yet>.
