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Customer Self Service's Web Discounts feature can be used to offer percentage discounts for online orders.

Step-by-step guide

To Configure Web Discounts:

  1. Login as an Administrator.
  2. Navigate to 'Settings' --> 'Settings' (/zSettings.aspx).
  3. Click the 'Orders' tab. 
  4. Click the 'Web Discounts' tab.
  5. Click 'New' in the 'Web Discounts' table to create a new discount, or click 'Modify' to edit an existing one.
  6. Update the values as required for:
    1. Customer Code
    2. Stock Group
    3. Discount Percent
    4. Action - Append or Override
  7. Click 'OK' to save.

 

For Customer Code and Stock Group you can use the percent (%) wild-card to select more than one customer code, for example:

  • % for all customers
  • A% for all customers starting with the letter A
  • A%B for all customers starting with the letter A and ending with the letter B

The discount Action will perform 1 of two actions:

  • Append to append the web discount to any discounts already applied from PRONTO
  • Override to override any PRONTO discounts

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