Overview
Free Freight promotion codes treat your customers to $0 shipping on eligible orders. All they need to do is meet a minimum spend requirement and apply the promo code to their cart!
In the example below, we'll create a Free Freight promo code for orders over $50, using the code 'FREEFREIGHT50'.
This page assumes you've already got the Promotion Codes feature enabled for your website.
- BPD sites: to enable Promotion Codes, go to Settings → Feature Management → Payment & Checkout, and toggle ON Promotion Codes. (See Promotion Codes help.)
- Classic sites: contact Commerce Vision to have it switched on.
Step-by-step guide
To configure a Free Freight promotion:
- In the CMS, navigate to Campaigns & Promotions → Promotion Codes.
- Click the Add Promotion Code button.
- Select Promotion Type = Freight.
- Select the scenario When I spend X dollars I get free freight.
- Enter your Promotion Code (no spaces). This is what your customer enters at checkout to redeem the promo.
- Give the promotion a Description. This will be displayed in the order summary during checkout.
- Specify Start and End dates. Click the calendar icon to launch the date picker. NOTE - If start and end dates are not set, the promotion code cannot be used. An error message will display when the customer tries to apply the code during checkout.
- Enter the Discount Threshold. This is the dollar amount the customer must spend to qualify for free freight.
- Nominate the Carrier Code this promotion applies to. You can grant free freight via ALL carriers, or add one or more carriers from the dropdown list.
- Click Save & Exit.
Your free freight promotion is now ready to go! Customers who meet the minimum spend requirement can apply the promo code to their cart to receive $0 shipping.
You can set advanced options for your promotion code. The Advanced Options section is available after you save your promo code. To access Advanced Options: Navigate to Options → Edit Advanced Options. OR If editing an existing promo code, scroll down its page and open the collapsed Advanced Options section. Misc Free Product To Be Added in Pronto - (applies only for Promo Codes that add a free product). Roles This section allows you to include or exclude the promo code when a User is a specific Role(s). These are based on whether they are trade customers (B2B), consumers (B2C) or both. Usage Limits You can limit the maximum number of times the promo code can be used. Leaving these limits at the default 0 = unlimited use by all. - User Usage Limit: limit the number of times an individual User can apply the promo code - Customer Usage Limit: limit the number of times an individual Customer Code can apply the promo code - Global Usage Limit: limit the total number of times the promo code can be used site-wide. - User List: (For versions 4.10+) You can also specify one or more users (comma-separated list) who can use the promotion code. NOTE - If one or more users are added, any user not in this list cannot apply the promo code to their order. Messages Default messages to the user when they enter the promo code are set at the promotion code feature level. These can be overridden for this particular promotion here. If these are left blank, the defaults will be used.Advanced options
- Active: the promo code has not been disabled or deleted. NOTE - is live on your site and can be used by customers
- Disabled: the promo code cannot be used by customers but can be switched to 'Active'
- Deleted: the promo code is deleted from use altogether and is kept for historical records only. (NOTE - A deleted promo code can be undeleted to 'disabled' and then reactivated.)
- ON: the system automatically removes the promotion code from the cart when the contents get updated and requirements are no longer met. Users will have to re-enter the promo code if they want the code to be applied;
- OFF: the promo code is still in cart and if contents get updated and requirements are met, it will be (re-)applied.
- ON: limits the promotion code from being used when other promotion codes are already applied to the order;
- OFF: promo code will be applied when other promo codes have been applied to the order.
We recommend that Promotion Codes be configured on your Stage site and thoroughly tested to ensure behaviour is as expected.
Additional Information
There are also additional advanced options that you can configure for promotions. They become available after the promo is created.
Minimum Version Requirements |
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Prerequisites | The Promotion Codes feature must be enabled for your website. |
Self Configurable |
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Business Function |
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BPD Only? |
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B2B/B2C/Both |
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Ballpark Hours From CV (if opting for CV to complete self config component) |
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Ballpark Hours From CV (in addition to any self config required) |
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Third Party Costs |
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CMS Category |
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