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How to create and maintain website users in the CMS

B2C users generally self-register on the site, so there is not much maintenance involved for these users. 

B2B users are often created by the eCommerce Team, or they may partially self-register and await approval by the eCommerce Team.

To create a new user: 

  1. In the CMS, navigate to Users → Website Users
  2. Click 'Add New User'. 
  3. Enter User Details as follows: 

    FieldDescription
    Email Address (or Login Id)
    Send New User Created Email

    Note - this option will ONLY appear if the password entry mode is set to 'Send Password Reset Email' in Settings → Feature Settings → User Accounts.

    First Name
    Surname
    Contact Phone
    Initial Role
    Assign Multiple Roles
    Default Customer Account
    Disable User Account
    Account Administrator
    Change Password

    Note - the Change Password fields will ONLY appear if the password entry mode is set to 'Enter Password' in Settings → Feature Settings → User Accounts.

    Confirm Change Password 
  4. To link the user to additional Customer Codes, click 'Add New Account'.

  5. Enter Customer Details as follows: 

    FieldDescription
    Customer Code
    Order Limit
    Requisition Limit
    Approval Limit 
    Delete? 
  6. Click 'Save & Exit'. 

 

To approve a user who has partially self-registered (also called 'Auto Part Registration'):

  1. In the CMS, navigate to Users → Website Users.  
  2. Search for the user you wish to approve, either by 
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