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Widget Use

Where product Returns functionality is in use, renders messages to the user on the confirmation page to advise that their return is in progress + next steps.

 

Example of Widget Use

Following is an example of the widget in use:

 

Where can the Widget be placed?

The widget can be used in the following templates:

  • Return Confirmation Page Template

 

Widget Options

OptionUseCommentsAvailable from Version
DescriptionA short description of the widget's use.We recommend this field be updated so the widget's purpose is clear at a glance from the template page.All
LayerThe layer the widget is valid for.

The layering technology allows for the content to be shown to specific audiences.

This is handy if the content is only valid for a certain type of user, or if the same widget is required for more than one audience, but different configuration is needed.

The widget can be added to the zone more than once and the layer feature can determine which audience can see each widget. 

All
Return Success MessageThe message displayed when the user's return has been successfully submitted.

Default is: Return sent for approval.

4.05
Return Details MessageThe message displayed to advise the user of their return status and details.Default is: Your return is now in the process of being approved. The details of your return are displayed below.4.05
Normal Return MessageThe message displayed to advise the user to expect further info via email.Default is: You will receive a return authorization (RA) number and courier label (applicable only if courier is CP and AP) via email.4.05
Low Value Return MessageThe message displayed for low value returns, advising the user to keep the stock and await a credit.Default is: Pickup is not necessary (keep the item) and credit will appear on your account in 14 days.4.05

 

 

Other Widgets

  • Page:
    Account Payment Detail Widget Renders the payment detail information in the body of the various Account Payment confirmation emails. Information includes (but is not limited to) the order number, account number, invoice, and amount paid.
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    Dashboard Recent Invoices Widget — Displays the logged in user's 5 most recent invoices, with a link to each invoice in detail, as well as a 'View All' option.
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    Dashboard Account Status Widget — Displays a list of the user's customer account status, including balance owing and payment terms, as well as links to statements and the account payment page.
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    Dashboard Articles Widget — Displays a list of the site's news articles, with an image, title, a 'read more' link, and the article expiry date.
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    Dashboard Product Favourites Widget — Displays a list of the user's top 5 favourite products, with links to each product page, as well as an add to cart button.
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    Dashboard Back Orders Widget — Displays a list of the user's backorders with links to the order detail page.
  • Page:
    Social Sharing Plugin Widget — Acts as a placeholder to output customised javascript based on content from Add This (social network Share buttons, for example).
  • Page:
    Return Lines Widget Where product Returns functionality is in use, renders the return order lines (product, quantity, price, etc.) on the return entry page.
  • Page:
    Return Information Widget — Where product Returns functionality is in use, renders the details input section (reason, number of parcels) on the returns entry page.
  • Page:
    Return Confirmation Summary and Lines Static Widget Where product Returns functionality is in use, renders the return order lines (product, quantity, price, etc.) on the confirmation page after the user submits their return request.
  • Page:
    Return Confirmation Return Info Widget Where product Returns functionality is in use, renders the return details (reason, number of parcels) on the confirmation page after the user submits their return request.
  • Page:
    Return Confirmation Address Widget Where product Returns functionality is in use, renders the pickup address details on the confirmation page after the user submits their return request.
  • Page:
    Return Confirmation Message Widget Where product Returns functionality is in use, renders messages to the user on the confirmation page to advise that their return is in progress + next steps.
  • Page:
    APR Verification Required Widget Where Auto Part (B2B) Registration + automatic approval functionality is in use, renders the message content to the new user, advising that they must verify their email address in order to be approved.
  • Page:
    APR Auto Approval Notification Widget Where Auto Part (B2B) Registration + automatic approval functionality is in use, renders the message content to the admin to advise that a new user is in the process of being automatically approved.