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Overview


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MultiExcerptNameFeature Overview

Customer Self Service features a 'Pay Your Account' functionality which allows customers to pay outstanding invoices by credit card.  

Customers can select from pre-defined time periods, part-pay invoices, and request invoice reprints via the Account Payment page.


 Pay Your Account

Info

See below for prerequisites!

...

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Role Management' (/zRoles.aspx).
  3. Select the required Role via radio button. The Role Details page will load.
  4. Note the 'Menu Code' assigned to the role.
  5. Navigate to 'Content' --> 'Menu Editor' (/zMenus.aspx).
  6. Select the required 'Menu Code' via radio button.
  7. Click 'Parent Items'.
  8. Identify the Parent menu item to which the Account Payment page will be added.
  9. Select the record via radio button.
  10. Click 'Menu Items'.
  11. Click 'New'.
  12. Create a new item - Page Name = 'AccountPayment.aspx'. See Adding a new menu item for further detail. 
  13. Repeat Steps 2-12 for other roles as required.
    New Menu Item - AccountPayment.aspx 

 


There are further flags available at the Role and System levels, which can be customised, or left at their default values.  A summary of these is provided below.

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  • 'Disallow Account Payment Adjustments'  - when ticked, locks the 'Total Payment Amount' from editing. Users can edit payment amounts against individual invoices only.

  • 'Show Transact Details Column in Account Pay Page' - when ticked, adds a new column to display Transaction Details from the 'CustomerTrans' database table.
  • 'Display Branch Account Invoices in Account Payment' - when ticked, will include invoices for Bill-To accounts on the Account Payment page.

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Info

NOTE:  


Optional System Settings:

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Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("payment","accounts","creditcard") and type = "page" and space = "KB"
labelsaccounts creditcard payment

 

 



Additional Information


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MultiExcerptNameAdditional Info
 The 'Disallow Account Payment Adjustments' flag can be set at both the Role and Customer levels.


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Account Payment for Customers - Classic sites


Minimum Version Requirements


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MultiExcerptNameMinimum Version Requirements
**.**.**


Prerequisites


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MultiExcerptNamePre reqs

Prior to enabling Account Payment functionality, the site must have an online payment facility in place with either DPS, eWay, or TNS (formerly Dialect).


Self Configurable


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MultiExcerptNameSelf Configurable

No


Business Function


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Payment Types


BPD Only?


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MultiExcerptNameBPD Only

NO


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

B2C


Ballpark Hours From CV (if opting for CV to complete self config component)


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MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support


Ballpark Hours From CV (in addition to any self config required)


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MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

1


Third Party Costs


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MultiExcerptNameThird Party Costs

Fees Apply


CMS Category


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MultiExcerptNameCMS Category

N/A (Classic sites don't utilise Commerce Vision CMS)