The Pricing Method in Customer Self Service should match your ERP system. 

There are 3 methods: First, Best, Standard.

Please refer to your ERP documentation for explanations of each.

Step-by-step guide

To change pricing method in CSS:

  1. Login as an Administrator.
  2. Navigate to 'Settings' --> 'Settings' (/zSettings.aspx).
  3. Click the 'Integration' tab.
  4. Click the 'Items' tab.
  5. Locate the field labelled  
  6. Set this field to match the setting in your ERP.
  7. Click the 'Update' button to save changes.

 

 

To determine the ERP pricing rule, look under 'Sales order pricing method':

A: Get the first valid price

B: Get the best price

C: Check for stock contract file for qty break prices

M: Qty break prices are incremental rates only

F: Use the item cost and apply customer markup percentage