The Pricing Method in Customer Self Service should match your ERP system.
There are 3 methods: First, Best, Standard.
Please refer to your ERP documentation for explanations of each.
Step-by-step guide
To change pricing method in CSS:
- Login as an Administrator.
- Navigate to 'Settings' --> 'Settings' (/zSettings.aspx).
- Click the 'Integration' tab.
- Click the 'Items' tab.
- Locate the field labelled
- Set this field to match the setting in your ERP.
- Click the 'Update' button to save changes.
To determine the ERP pricing rule, look under 'Sales order pricing method':
A: Get the first valid price
B: Get the best price
C: Check for stock contract file for qty break prices
M: Qty break prices are incremental rates only
F: Use the item cost and apply customer markup percentage
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