...
| Multiexcerpt | ||||
|---|---|---|---|---|
| ||||
Online order tracking is easy. Depending on settings, Users can search for specific orders, filter by date, product, order status, and so forth. |
Online order tracking for website users is easy. Depending on settings, Users users can search for specific orders , filter by or use filters to find orders by date range, delivery date, product purchased, order status, and so forth.
...
Administrators can also select to allow a range of display and function options.
By default, the order tracking page displays a list of lists orders and related data such as current order status, order date, and order total. Other display options can be enabled in the Track Order Widget.
The user can drill down to the order By clicking VIew for an order, the user can view its header and lines, copy items to their cart , and print the order. If the order has been completed, they can also request an the Invoice Reprint button will be active.
| Tip | ||
|---|---|---|
| ||
If an Advanced Order Approver by User and Account option with re-assign approver has been set up for a Customer account that allows the User to re-assign to another approver, in Order Tracking, the User user will be able to re-assign it to another available approver if availablein Order Tracking. The log of actions relating to the approval, e.g., approver changed, approval time stamp, are also displayed. Orders pending approval can be searched for in Order Tracking.
|
Step-by-step guide
Order tracking is made available to users via the menu structure. As long as a role has access to 'OrderSearch.aspx' via its menu, those users will be able accessed through the website user's Dashboard menu. It is available only if the user's role is permitted to track their orders. This The functionality is generally enabled for B2B customers , but can be made available to any user group.
...