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Info
iconfalse
titleIs this feature disabled?


This feature needs to be switched on for your site by Commerce Vision. 


Overview

Info

This guide is for use of non-PRONTO ERP systems only. For PRONTO, see Invoice Reprints (PRONTO).



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MultiExcerptNameFeature Overview

Let your B2B customers reprint account invoices for all orders online 24/7.


They can do this online without your assistance in Pay Accounts by selecting the invoices, entering an email address, and clicking Send Reprint Request.




Panel

On this page:

Table of Contents



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Allow your B2B customers to reprint invoices for their orders. 


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hiddentrue
MultiExcerptNameFeature Title

Invoice Reprints

Your Customer Experience

Your B2B user with Customer Account access logs on to your website. They access Pay Account (on the Dashboard navigation menu or via the quick access button.)

They simply search for the invoice or invoices, then click Reprint Selected.

In the popup, they enter their email address, then click Submit Reprint Request.

 

Step-by-step guide

Enable Reprint Settings

  1. In the CMS, go to SettingsSettingsFeature ManagementPayment & Checkout.

  2. Ensure Invoice Reprint Settings is ON. 


  3. Click Configure.

  4. Toggle ON Enable Generic Invoice Reprints.


  5. Click Save & Exit.


Edit Invoice Reprint Template 

To change text, labels and prompts on the page :

  1. Go to ContentPages & TemplatesInvoice Reprint Page.

  2. Click Edit for the Invoice Reprint Widget


Additional Information


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MultiExcerptNameAdditional Info
  • Reduces cost to serve by eliminating contact with Accounts Receivable staff for invoice reprints.
  • Ability for end users to get invoice reprints 24 / 7.


Minimum Version Requirements


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MultiExcerptNameMinimum Version Requirements

4.37


Prerequisites


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MultiExcerptNamePre reqs

See required items.


Self Configurable


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MultiExcerptNameSelf Configurable

Yes


Business Function


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MultiExcerptNameBusiness Function

OrdersOrdering


BPD Only?


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MultiExcerptNameBPD Only

No


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

B2B


Third Party Costs


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MultiExcerptNameThird Party Costs




Related help

Content by Label
showLabelsfalse
max5
spacesDRAFT
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("invoice","reprint","accounts") and type = "page" and space = "KB"
labelsinvoice reprint orders treuforms pronto accounts

Content by Label
showLabelsfalse
max5
spacesDRAFT
showSpacefalse
sortmodified
reversetrue
titleRelated widgets
typepage
excludeCurrenttrue
cqllabel = "widget" and type = "page" and space = "KB" and title ~ "'reprint invoice'"
labelsinvoice reprint orders treuforms pronto accounts