...
Luckily, Customer Self Service has a feature where you can require users to order in ERP pack quantities. This can be enforced when the product is added to cart, when a cart quantity is updated, and again at checkout.This is done at the widget level, as outlined below.
| Info |
|---|
If you're not yet on our BPD framework, scroll down to find instructions for our Classic sites. |
...
Updating Widget Options (BPD)
On your BPD site, there are several places where customers might add items to the cart:
- in a list of search results list
- on a product detail page
- in an order template
- on the Favourites page
Below is a list of widgets which cover these the above scenarios. All contain Each widget has an option to "Increase Quantities In Pack Qty?". , which determines whether the quantity adjuster will obey pack quantity.
Your site may use only a few of these widgets, or many. We suggest you update test them on your Stage site and test to see the effect it the above option has.
| Widget name | Scenario | Where you'll find it |
|---|---|---|
| Order Lines Widget | Products in the cart | Cart Template |
| Product Item Widget | Product lists (non-zoned layout)
| Product List Item Template |
| Product List Qty Box Widget | Product lists (zoned layout)
| Product List Item Zoned Template |
| Product Purchase Details Widget | Product detail page | Product Detail Template |
| Order Templates Widget | Products in an order template | Order Templates Page Template |
| Product Attribute Variant List Widget | Product detail page For- products with style/colour/size options | Product Detail Template |
| Product Attribute Variant Grid Widget | Product lists (zoned layout) and/or Product detail page For- products with style/colour/size options | Product Detail Template Product List Item Zoned Template |
| Product Item Widget | Product lists (non-zoned layout) For- products with style/colour/size options
| Product List Item Template |
| Product List Attribute List Variant Options Widget | Product lists (zoned layout) For- products with style/colour/size options
| Product List Item Zoned Template |
| Product Compare Widget | Product compare pop-up window, where the customer can evaluate multiple products against one another | Theme Layout Template |
| Recently Viewed Products Widget | Products the customer has viewed recently, often displayed at the bottom / side of a Product detail page | Product Detail Template |
| Orders Approval Widget | For B2B customers who approve orders for others in their organisation. | Process Orders Approval Page Template |
...
| Tip | ||
|---|---|---|
| ||
If you'd like to enforce pack quantity ordering for one role but not another, considering adding the widget to the template twice, then using Layers to target the required role. In the example below, I've added the Product List Qty Box Widget (x 2) to my Product List Item Zoned template. One widget is for B2B, and the other for B2C.
I've ticked 'Increase Quantities In Pack Qty' only on the B2B widget. So they will need to order in pack quantities, but B2C users will not.
|
Enabling the Functionality (Classic sites)
...