Promo Codes - Additional Options

Overview 

Advanced options provide further settings for promotion codes. The Advanced Options section is displayed after a promo code is saved.

To access Advanced Options:

 While in the saved promo code, navigate to  Options → Edit Additional Options. 

OR

If editing an existing promo code, scroll down its page and open the collapsed Additional Options section.

Misc 

• Status - the current status of the promo code
  - Active: the promo code is live on your site and can be used by customers. It has not been disabled or deleted. 
  - Disabled: the promo code cannot be used by customers but can be switched to 'Active'
  - Deleted: the promo code is deleted from use altogether and is kept for historical records only. (NOTE - A deleted promo code can be undeleted to 'disabled' and then reactivated.) 
  
  
• Criteria Fail Remove Promo Code
  - ON: the promo code is automatically removed from the cart when contents get updated and promo requirements are no longer met. Users must re-enter the promo code if they want the code to be applied;
  - OFF: the promo code remains in the cart when requirements are not met, If contents get updated and requirements are now met, it will be (re-)applied. 
  
  
• Not Applicable With Other Offers;
  - ON: promo code cannot be used when other promo codes are already applied to the order;
  - OFF: promo code can be used when other promo codes have been applied to the order. 
  
  

• Free Product To Be Added in Pronto (applies only for Promo Codes that add a free product)

   Click here for further details...

  For Promo Codes with free products, you have the option of adding the free product online when the order is submitted or in the ERP (Pronto) when the order is integrated. Toggle 'Free Product To Be Added in Pronto' ON or OFF. Default: OFF

  

  In the order placed, received and confirmation emails, how the free product will be displayed depends on the option selected. 

  • When OFF, the free product is added online. In the emails, the free product appears as an item with a cost of $0.00 in the product order line of your Order Summary
    .

  • When ON, the free product is added in the ERP. When you toggle ON the option, confirm you want the free product added in the ERP. 
    
    NOTE - Scroll up to the 'Free Product' fields. The fields are now empty and disabled. The free products you previously added for this promo code still apply.  
    
    The Order Placed, Received and Confirmation emails by default will not display the free product separately in an order line in Order Summary. 
      
    To add a note line about the free product in the Order Summary section, toggle ON the 'Show Note Lines on Individual Lines?' option in the Email Order Summary widget in any applicable email template (e.g., Order Received, Order Placed, Order Confirmation). The Promotion Code and Description will be added to the Order Summary.
    
    
    NOTE - For the free product and quantity to appear as an order line item in the sales receipt, they must be added to the sales order manually in Pronto after integration. 
• Postcode Exclusion List - (for free freight promo codes only) If required, enter single postcodes and/or postcode ranges (each comma-separated) to exclude. Follow Australia Post's four digit conventions so a three digit code would be '0200' instead of '200'.  

Roles

Include or exclude the promo code based on whether customers are B2B, B2C or both.  

For versions lower than 4.31

Applied To: Select customer group: B2B, B2C or both.

For versions 4.31+

• Applied To: Select customer group: B2B, B2C or both.
• Roles: (For versions 4.31+) Specify Role(s) for the selected customer group(s) Click Add Role , then in the dropdown, select the Role. If another role is needed, repeat this step. IMPORTANT- For added Roles to be valid, they must fall under the customer group added in 'Applied To'.   
• Promo active for all roles excluding the ones listed above: If OFF, the added roles can apply the promo code. If ON, the added roles cannot apply the promo code. 
  

Usage Limits

Limit the maximum number of times the promo code can be used. Leaving these limits at the default 0 = unlimited use. 

- User Usage Limit: limit the number of times an individual user can apply the promo code

- Customer Usage Limit: limit the number of times an individual Customer Code can apply the promo code

- Global Usage Limit: limit the total number of times the promo code can be used site-wide. 

- User List: (For versions 4.10+) You can also specify one or more users (comma-separated list) who can use the promotion code. NOTE - If one or more users are added, any user not in this list cannot apply the promo code to their order.

Messages

Default messages to users are set at the promotion code feature level. These can be overridden for this particular promotion here. Leave blank to use defaults.

• Promo Code No Longer Applies Message: Displayed when the promo code previously successfully applied is no longer valid because the cart contents have been changed.
• Promotion Code Error Message: Displayed when the cart contents are not eligible for the promo code, e.g., the cart value is not high enough or the minimum quantity has not been reached.
• Promotion Code Applied Message: Displayed when the cart contents are valid for the promo code.

Related help

• Page:
  Mixed Product Buy Pricing Promotion
• Page:
  Promo Codes - Additional Options
• Page:
  Tiered Promotion Codes
• Page:
  Promotions
• Page:
  Importing Products to a Promotion