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Overview

On occasion, Administrators may want to remove a user from the database completely. This is done either in Website User Maintenance in the CMS or on the website in User Maintenance.

Step-by-step guide

Delate a user in th CMS

To delete a Website User in the CMS:

Add, edit and configure website users in the CMS. 


Delete a user in User Maintenance

  1. As Website Administrator, go to Accounts → User Maintenance (zUsers.aspx).

  2. Use the Search tool to find the user account.
    .
  3. Click the radio button next to user account.

  4. On the user details page,, click Delete.


  5. To confirm deletion, click Yes.

    A user with active orders cannot be deleted. To check active orders, go to Order Tracking for the user and check for active orders submitted by the user.


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