Back In Stock Notifications

Overview

Customer Self Service features 'Notify Me' functionality, whereby users can elect to be emailed when unavailable products return to stock.

The 'Notify Me' email option can be found from the shopping cart option

When a user clicks the 'Notify Me' button on an unavailable product, a popup window opens for the user to enter their email address.

In the shopping cart, if the 'Notify Me' button is clicked on an out-of-stock product, that product is automatically removed from the cart once the user's notification request has been saved.

A scheduled task runs behind the scenes at regular intervals, checking stock availability against notification requests. When a requested product becomes available, the email to the user is triggered.

This functionality is available from version 3.79 onward.

1. Add the Widgets

Shopping Cart:
Login to the CMS.
Navigate to Content → Pages and Templates.
Select the Checkout → Cart.
Click Edit button.

Click Add Widget in any zone (for example Zone Header Right). The feature will behave the same regardless of zone placement.

Search for and select the 'Stock Availability Popup' widget and click Add Widget.

Click Edit to configure options.

Update messages (optional) and click Save.

Still in the Cart template, locate the Order Lines widget and click Edit.

Tick the option to "Show 'Notify Me When In Stock' button".

Edit the Notify Me button label (on the 'Buttons' tab) if required.

Click Save.

2. Create & Assign the Email Template

Navigate to Content → Content Editor and click New.
Set the values as follows:
1. - Template Type - Email Template
  - Template Name - StockAvailabilityNotifyEmailTemplate (This must be exact)
  - Version - Razor
  - Template Description - a description of your choice
Click the Code Editor tab.

Paste in the email template code contained below (click 'Expand Source' to display).

 @{
var product = Model.Product;
var list = new List<string>();
product.MoveThruStart();
while (product.MoveThru())
{
list.Add(product.ProductCode);
}
var products = string.Join(", ", list);
}
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
@Raw(Model.TemplateUtil.Subtemplate("EmailHeaderSubTemplate"))
<body leftmargin="0" marginwidth="0" topmargin="0" marginheight="0" offset="0">
<center>
<table border="0" cellpadding="0" cellspacing="0" height="100%" width="100%" id="backgroundTable">
<tr>
<td align="center" valign="top">
<table border="0" cellpadding="0" cellspacing="0" width="600" id="templateContainer">
@Raw(Model.TemplateUtil.Subtemplate("EmailBannerSubTemplate"))
<tr>
<td align="center" valign="top">
<!-- START BODY -->
<table border="0" cellpadding="0" cellspacing="0" width="600" id="templateBody">
<tr>
<td valign="top">
<!-- Full Width Column -->
<table border="0" cellpadding="0" cellspacing="0" width="600">
<tr>
<td valign="top" class="bodyContent">
<!-- 1 Column -->
<table border="0" cellpadding="20" cellspacing="0" width="100%">
<tr>
<td valign="top">
<div>
<h1 class="h1">Available Stock Notification</h1>
<br />
<table border="0" cellpadding="20" cellspacing="0" width="100%">
<tr>
<p>The following products are now back in stock:</p>
<p><a href="@product["SEOUrl"]">@product["Description"]</a></p>
</tr>
</table>
</div>
</td>
</tr>
</table>
<!-- 1 Column -->
</td>
</tr>
</table>
<!-- Full Width Column -->
</td>
</tr>
</table>
<!-- END BODY -->
</td>
</tr>
@Raw(Model.TemplateUtil.Subtemplate("EmailFooterSubTemplate"))
</table>
<br />
</td>
</tr>
</table>
</center>
</body>
</html>

Click Save & Close.
Navigate to Content --> Assign Default Templates.
Search the page for 'stock' to locate the 'Stock Availability Notify Email Template' field.
Update this field with the Template Description entered at Step 12 (you may need to click 'Show Others' to search the template list).
Click Update at the bottom of the page.

3. Create the Scheduled Task and Refresh the Dictionary

Navigate to Settings --> Scheduler Maintenance.

Click New and update the values as follows:
Begin the task - On a schedule
Name - Stock Availability
Active - ticked
Task - Stock Availability Notify Task
Schedule - Repeat Period
Period - X Minutes (this can be set to run however often Stock Availability runs on your site's Integrator).

Click Save.

Navigate to Settings --> Dictionary.

Tick the 'System Control' box and click Refresh Cache.
A confirmation message will display when complete.

Additional Information

--

Minimum Version Requirements	..**
Prerequisites	--
Self Configurable	Yes
Business Function	Behaviour & Personalisation
BPD Only?	Yes
B2B/B2C/Both	Both
Ballpark Hours From CV (if opting for CV to complete self config component)	2
Ballpark Hours From CV (in addition to any self config required)	Contact CV Support
Third Party Costs	n/a
CMS Category	CMS Category

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Overview

Contents

1. Add the Widgets

2. Create & Assign the Email Template

3. Create the Scheduled Task and Refresh the Dictionary

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Additional Information