Product category maintenance is either initially integrated from the ERP or completely maintained online. Your website will be set up with one of these modes. CMS category maintenance functions and options available will depend on whether your site is ERP-integration or online-maintained . (See CMS Category Maintenance Settings.) 

Categories are usually nested, with one or more sub-categories (up to 4), to further sort products. In our example, the Top Level (Level 1) 'Office Products' has two other levels, Level 2 and Level 3 subcategories. 'Writing' is a Level 2 subcategory. It has subcategories as well, which would make it Level 3. One example is 'Ballpoint Pens'. 

Level 1 (Top Level) CategoryLevel 2 (Subcategory)Level 3 (Subcategory)

On this page:

Access Category Maintenance

To access Category Maintenance:

  1. In the CMS, navigate to Products & Categories → Category Maintenance.  

  2. The Category Maintenance screen lists all current categories. Use the Search tool or navigate through the list to find the category you wish to edit. If Category Maintenance is in online mode, the Options button is displayed as well. This allows you to delete a category and if your Administrator has enabled it, to view, add and sort products if you are viewing a (sub-)category level that contains products instead of a sub-category.

If your site is on 4.15+, in Integrated mode, you have the option to limit the category view to All, Custom, or Global categories. 

Sort Products in a Category

If Category Maintenance is in online maintenance mode,  Products in a (sub-)category can be sorted so that they display in a specific order in a menu.

  1. in the category list, an Options button displays for each category.
  2. Check that the category contains products. The number of products under that category is displayed. 


  3. If this category does not contain products, click on the category name to go to the next sub-category level. TIP - You will know there is another category level is if the number of subcategories  instead of number of products is displayed. Keep clicking a category name until you reach the level that contains products. 
  4. Hover over Options, then click on Products.

  5. The list of products is displayed with the order they will appear in a menu. 
  6. To reorder products, drag and drop products to the order you wish.
  7. When you have finished, click Save & Exit.

Edit a Category

To make changes to a category, in the Category Maintenance screen, find the category and click Edit. The various sections of the Category Maintenance screen are detailed below. 

Category Information

This section displays the category information integrated from the ERP.

Category CodeThis field cannot be edited in the CMS and is shown for reference only.
DescriptionThis is your category name. It will appear on the category list page, and at the top of the product list when website users drill down to view the category.

The text in this field will be displayed if the 'Show Category Subtitle' option is ticked in the Product List Title Widget (found on the Product List page template). 

HiddenTick this checkbox to exclude this category from your site's menu or category list. 
Category Image

Assign an image to your category using the 'Select or Upload Image' option. 
  1. A modal window will open, allowing you to browse to or upload an image: 
  2. The image you assign will appear on the category list page of the website: 

    Are image colours not as expected?

    A: There are a number of factors that affect the rendering of colours for images on your website, e.g., different browsers.

    One common issue relates to the colour mode set for the original image. You might have edited and saved the image in CMYK colour mode, which is typically used for print. During the CMS upload, the mode will be converted to RGB for online display. This process might result in the colour changes you're seeing. So when designing an image for your website, make sure the colour mode is set to RGB in the first place.

    Here is an article that may provide useful information.

Enable ClusterEnable this option if your website is using a cluster to display products in this category to customers.
Include Products from Sub CategoriesIf this category has been set up with sub-categories and they have been populated with products, these can be displayed with the category. If this feature is not used, select 'Not Set'. If this feature has been set up but you do not want to use it, select 'No'.

SEO Settings

Search engine-friendly URL, Page Title, and Description tags for the category are maintained here.  

These values are normally auto-generated on first integration. You may edit any of these values as required and they will not be overwritten on subsequent integration events.  

SEO UrlThe user- and search engine-friendly URL for the category page.

Here's an example of these SEO settings in the real world.

The Commerce Vision Blog is obviously not a product category, but the principles are the same.

Page Title TagThe title that displays on search engine results pages, just above the URL.  
Meta Description TagThe blurb that displays under the Title and URL.

Category Banner

In this section, you can add a banner image to display on the category page. Add a title, some text, and an image. (See WYSIWYG editor for a guide.)

Category Banner Data in CMSResulting Output

Display banners on your category pages by adding a Category Banner Widget to the Product List Template.

Custom Fields 

If you have created any custom fields for the Category table (and they are marked 'active'), the maintenance area will display here. 

If there are no active custom fields in your Product table, this section will not render. 

Need more information? See Add Custom Fields To Products and Categories.

Category Hotspot Banner

This feature is available for version 4.32+. The cluster feature must also be enabled by your Administrator in Category Maintenance Settings.

Category Hotspot Banner works together with a Cluster category. It allows you to upload a cluster category banner and add hotspot links on the image to products in the cluster. See Category Hotspot Banner help. 

Mega Menu Zone

If your website uses a Mega Menu (rather than a Navigation Menu), you can edit the content to display around the menu edges here. For example, you may wish to add images to the top of each menu item, links or other content. 

Content editing is available for all four sides (Top, Bottom, Left, Right).  In the example below, we have added an image to the Top zone of the category 'Sports & Outdoors'. 

Mega Menu Zone Data in CMSResulting Output

Not seeing this section?

This section will only be displayed if you have enabled it in Feature Settings.

To enable it, navigate to SettingsFeature Management → Product & CategoriesConfigure the Online Category Maintenance feature. Tick the zones you wish to edit content for, and then click Save & Exit.


Additional Information

Category integration from ERP must be disabled by Commerce Vision to avoid overwriting online changes on the next data send from the Integrator.

Minimum Version Requirements




Self Configurable


Business Function

Products & Categories

BPD Only?




Third Party Costs


Related help