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On arrival at the website, the user can set their pickup location ('My Store')
System Settings
- Enable the functionality - Enable Store Availability Click & Collect (tick)
- Set stock levels for availability calculation (looks at ProntoStockWarehouse - Qty on Hand, minus Committed)
- Available for Delivery
- Available for Pickup
- Low Stock Call to Pickup
- Product Buffer
- Decide how to handle order restrictions (whether you accept the online order even if product deemed 'unavailable')
- Can Order if Unavailable for Delivery / Pickup / Low Stock etc
- YES = Always Allow, NO = Never Allow, DEFAULT = Standard behaviour per business rules
- Can Order if Unavailable for Delivery / Pickup / Low Stock etc
- Enable Nearby Store Availability (optional)
- Enable Nearby Stores Availability (tickbox)
- Store Location Max Distance for Alternate Stores (default is 50km)
- Determine display mode for Delivery availability - Standard vs Transfer zone (Core items have a min/max set, 'Days to Delivery' functionality. Warehouses are already grouped in PRONTO xwhse-functions table)
- Store Avail Click and Collect Deliv Display Mode
- Pronto Stock Warehouse Transfer Zone Field
- Configure Email Settings - (Pickup Order Is Ready" email
- Set Order Status for Shipped Pickup Ready (currently 57)
- Add this status to Integrator Advanced Settings 'Order shipped statuses'
- Set Email Template - (currently 'Order Shipped Pickup Ready')
- Set Order Status for Shipped Pickup Ready (currently 57)
- Configure warehouses to be pickup enabled in Store Locator
- Set warehouse to be Pickup Enabled
- Set Buffer override
- Set Alternate warehouse (eg. debtor's default warehouse ok for delivery, but Pickup w/house needs to different)
- Ensure the website has a 'Store Location Google Api Maps Uri' populated = https://maps.googleapis.com/maps/api/js?key=
- Ensure the website has a 'Google API Key' populated.
Configure Messaging
Update wording on the following widgets, located in templates as follows:
Store Availability Locator widget ('My Store')
- Theme Layout template
- Cart template
Availability Icons - Maintain Text & Tooltips
- Product List Click & Collect widget (for Campaign/Search Results/Browsing/Favourites):
- Product List Item Zoned template
- Product Purchase Details widget (also includes 'Nearby stores' messaging):
- Product Detail template
- Order Line Click & Collect widget (for shopping cart lines):
- Order Lines Info template
- Order Line Click & Collect Static widget (for Order Confirmation page):
- Order Lines Static Info template
Customise Email content
- Content --> Emails --> 'Order Shipped Pickup Ready' template
Quick Reference Guide
The below table outlines calculation logic and resulting icons + messaging displayed to the user in different scenarios. These examples are based on a site using Transfer Zones as the delivery display method - the last 4 rows in the table will not apply to sites using the Standard method.
Product Status | Calculation | Icon | Wording | Tooltip |
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Pickup - Available | 3 in stock at selected pickup location (2 + 1 buffer) | Available for Pickup | Available for pickup at your nominated store | |
Pickup - Low Stock | 2 in stock at selected pickup location (1 + 1 buffer) | Low stock - call to confirm | This item is available in store but we recommend you call to confirm stock on hand quantities | |
Pickup - No Stock | < 2 in stock at selected pickup location | Unavailable for pickup | Unfortunately this item is not available for pickup at this store. Please try another store or have the item delivered | |
Pickup - Indent 'Call to Order' | Stock type 'I' | Special Order | This item is a special order. Please call 132 100 and we will order it in for you | |
Delivery - Available | 1 + 1(buffer) = 2 in stock at delivery warehouse | Available for Delivery | Available for dispatch next business day | |
Delivery - 2-5 Days | Core item + stock in Whse Transfer Zone | Dispatched in 3-4 Days | Items are generally dispatched within 3 to 4 business days | |
Delivery - 3-6 Days | Non-core item + stock in Whse Transfer Zone | Dispatched in 5 to 7 days | Items are generally dispatched within 5 to 7 business days | |
Delivery - 5-7 Days | Core item + NO stock in Whse Transfer Zone | Dispatched within 10 days | Items are generally dispatched within 10 business days | |
Delivery - Indent | Non-core item + NO stock in Whse Transfer Zone | Special Order | This item is a special order. Please call 132 100 and we will order it in for you |
Tip |
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Keep in mind that actual icons will vary by site design, and Wording / Tooltip values are completely configurable in the CMS. |
Step-by-step guide
Info |
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