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On arrival at the website, the user can set their pickup location ('My Store') 

System Settings

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  1. Enable the functionality - Enable Store Availability Click & Collect (tick)
  2. Set stock levels for availability calculation (looks at ProntoStockWarehouse - Qty on Hand, minus Committed)
    • Available for Delivery
    • Available for Pickup
    • Low Stock Call to Pickup
    • Product Buffer
  3. Decide how to handle order restrictions (whether you accept the online order even if product deemed 'unavailable')
    • Can Order if Unavailable for Delivery / Pickup / Low Stock  etc
      • YES = Always Allow, NO = Never Allow, DEFAULT = Standard behaviour per business rules
  4. Enable Nearby Store Availability (optional)
    • Enable Nearby Stores Availability (tickbox)
    • Store Location Max Distance for Alternate Stores (default is 50km)
  5. Determine display mode for Delivery availability - Standard vs  Transfer zone (Core items have a min/max set, 'Days to Delivery' functionality. Warehouses are already grouped in PRONTO xwhse-functions table)
    • Store Avail Click and Collect Deliv Display Mode
    • Pronto Stock Warehouse Transfer Zone Field
  6. Configure Email Settings - (Pickup Order Is Ready" email
    • Set Order Status for Shipped Pickup Ready (currently 57)
      • Add this status to Integrator Advanced Settings 'Order shipped statuses'
    • Set Email Template - (currently 'Order Shipped Pickup Ready')
  7. Configure warehouses to be pickup enabled in Store Locator
    • Set warehouse to be Pickup Enabled
    • Set Buffer override
    • Set Alternate warehouse (eg. debtor's default warehouse ok for delivery, but Pickup w/house needs to different)
  8. Ensure the website has a 'Store Location Google Api Maps Uri' populated = https://maps.googleapis.com/maps/api/js?key=
  9. Ensure the website has a 'Google API Key' populated. 

 

Configure Messaging 

Update wording on the following widgets, located in templates as follows: 

Store Availability Locator widget ('My Store')

  • Theme Layout template
  • Cart template

 

Availability Icons - Maintain Text & Tooltips

  1. Product List Click & Collect widget (for Campaign/Search Results/Browsing/Favourites): 
    • Product List Item Zoned template
  2. Product Purchase Details widget (also includes 'Nearby stores' messaging):
    • Product Detail template
  3. Order Line Click & Collect widget (for shopping cart lines): 
    • Order Lines Info template
  4. Order Line Click & Collect Static widget (for Order Confirmation page):
    • Order Lines Static Info template

 

Customise Email content

  • Content --> Emails --> 'Order Shipped Pickup Ready' template

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Quick Reference Guide

The below table outlines calculation logic and resulting icons + messaging displayed to the user in different scenarios. These examples are based on a site using Transfer Zones as the delivery display method - the last 4 rows in the table will not apply to sites using the Standard method.  

Product Status
Calculation
Icon
Wording
Tooltip
Pickup - Available3 in stock at selected pickup location (2 + 1 buffer)Image AddedAvailable for PickupAvailable for pickup at your nominated store
Pickup - Low Stock2 in stock at selected pickup location (1 + 1 buffer)Image AddedLow stock - call to confirmThis item is available in store but we recommend you call to confirm stock on hand quantities
Pickup - No Stock< 2 in stock at selected pickup locationImage AddedUnavailable for pickupUnfortunately this item is not available for pickup at this store. Please try another store or have the item delivered
Pickup - Indent 'Call to Order'Stock type 'I'Image AddedSpecial OrderThis item is a special order. Please call 132 100 and we will order it in for you
Delivery - Available1 + 1(buffer) = 2 in stock at delivery warehouseImage AddedAvailable for DeliveryAvailable for dispatch next business day
Delivery - 2-5 DaysCore item + stock in Whse Transfer ZoneImage AddedDispatched in 3-4 DaysItems are generally dispatched within 3 to 4 business days
Delivery - 3-6 DaysNon-core item + stock in Whse Transfer ZoneImage AddedDispatched in 5 to 7 daysItems are generally dispatched within 5 to 7 business days
Delivery - 5-7 DaysCore item + NO stock in Whse Transfer ZoneImage AddedDispatched within 10 daysItems are generally dispatched within 10 business days
Delivery - IndentNon-core item + NO stock in Whse Transfer ZoneImage AddedSpecial OrderThis item is a special order. Please call 132 100 and we will order it in for you
Tip

Keep in mind that actual icons will vary by site design, and Wording / Tooltip values are completely configurable in the CMS. 

 

Step-by-step guide

 

Info

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