- Created by Andrew Rogencamp, last modified by user-b683f on 19 May 2014
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Customer Self Service allows for an email notification to be sent to users when their order has shipped.
To enable Order Shipped notifications, there are three processes, detailed below:
- Create a new Order Shipped email template
- Update Order Shipped settings in the CMS
- Update Integrator Settings
Step-by-step guides
To Create a new Order Shipped email template:
- Login as an Administrator.
- Navigate to 'Content' --> 'Content Editor' (zTemplateSwitch.aspx).
- Click 'New'; the Content Editor dialogue window will display, with the 'Properties' tab pre-selected.
- In the 'Template Type' drop-down list, select 'Email Template'.
- Enter an appropriate name in the 'Template Name' field.
- In the 'Version' drop-down list, select 'Razor'.
- Enter an appropriate description in the 'Template Description' field.
- Click the 'Code Editor' tab; a blank code window will be displayed.
- Click the 'Expand source' link (below, right) and copy the sample template code contained within.
- Paste the code into the 'Code Editor' window.
- Update content as required (e.g. logo image references, company contact details).
Click 'Save & Close'.
Expand source@{ var webroot = @Model.TemplateUtil.SystemControl("WebsiteURL").ToString(); string picture1 = ""; decimal freightCharges = 0; decimal totalextax = 0; } @{ foreach (var psol in Model.ProntoSalesOrderLine) { if (psol.SolLineType == "SC") { freightCharges += psol.LineAmountExTax; } if (psol.SolLineType != "SC") { totalextax += psol.LineAmountExTax; } } } <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <title>EMAIL TEMPLATE</title> <style type="text/css"> /* Client-specific Styles */ #outlook a { padding:0;} /* Force Outlook to provide a "view in browser" button. */ body { width:100% !important; } .ReadMsgBody { width:100%; } .ExternalClass { width:100%; } /* Force Hotmail to display emails at full width */ body { -webkit-text-size-adjust:none; } /* Prevent Webkit platforms from changing default text sizes. */ /* Reset Styles */ body { margin:0; padding:0; } img { border:0; height:auto; line-height:100%; outline:none; text-decoration:none; } table td { border-collapse:collapse; } #backgroundTable { height:100% !important; margin:0; padding:0; width:100% !important; } /* Generic Template Styles */ body, #backgroundTable { background-color: #FAFAFA; } #templateContainer { border: 1px solid #DDDDDD; } h1, .h1 { color:#202020; display:block; font-family: Arial, Helvetica, sans-serif; font-size:34px; font-weight:bold; line-height:100%; margin-top:0; margin-right:0; margin-bottom:10px; margin-left:0; text-align:left; } h2, .h2 { color:#202020; display:block; font-family: Arial, Helvetica, sans-serif; font-size:30px; font-weight:bold; line-height:100%; margin-top:0; margin-right:0; margin-bottom:10px; margin-left:0; text-align:left; } h3, .h3 { color:#202020; display:block; font-family: Arial, Helvetica, sans-serif; font-size:26px; font-weight:bold; line-height:100%; margin-top:0; margin-right:0; margin-bottom:10px; margin-left:0; text-align:left; } h4, .h4 { color:#202020; display:block; font-family: Arial, Helvetica, sans-serif; font-size:22px; font-weight:bold; line-height:100%; margin-top:0; margin-right:0; margin-bottom:10px; margin-left:0; text-align:left; } h5, .h5 { color:#202020; display:block; font-family: Arial, Helvetica, sans-serif; font-size:14px; font-weight:bold; line-height:100%; margin-top:0; margin-right:0; margin-bottom:3px; margin-left:0; text-align:left; } /* Pre Header */ #templatePreheader { background-color:#FAFAFA; } .preheaderContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:10px; line-height:100%; text-align:left; } .preheaderContent div a:link, .preheaderContent div a:visited, /* Yahoo! Mail Override */ .preheaderContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#BADA; font-weight:normal; text-decoration:underline; } /* Header */ #templateHeader { background-color:#FFF; border-bottom:0; padding: 15px; } .headerContent { color:#202020; font-family: Arial, Helvetica, sans-serif; font-size:12px; font-weight:bold; line-height:100%; padding: 0px; text-align:left; vertical-align:middle; border-bottom: 1px solid #dddddd; } .headerContent a:link, .headerContent a:visited, /* Yahoo! Mail Override */ .headerContent a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } #headerImage { height:auto; max-width:600px !important; } /* Header Main Logo */ #main-logo { text-align: left; margin-left: 10px; } /* Header - Social Bar */ #social { text-align: right; margin-right: 10px; } #social img { margin-left: 5px; } /* Main Body */ #templateContainer, .bodyContent { background-color:#FFFFFF; } .bodyContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .bodyContent div a:link, .bodyContent div a:visited, /* Yahoo! Mail Override */ .bodyContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } .bodyContent img { display:inline; height:auto; } /* Order Table */ #orderTable, ul, li { border: 1px solid #e0e0e0; color:#505050; font-family: Arial, Helvetica, sans-serif; font-size: 11px; } #orderTable td { padding: 5px 10px; } .orderTableHeader { background: #fafafa; font-weight: bold; font-size: 12px; border-bottom: 1px solid #dddddd; } .priceRightAlign { text-align: right; } li { list-style: none; } /* 2 Columns - Left */ .leftMidColumnContent { background-color:#FFFFFF; } .leftMidColumnContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .leftMidColumnContent div a:link, .leftMidColumnContent div a:visited, /* Yahoo! Mail Override */ .leftMidColumnContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } .leftMidColumnContent img { display:inline; height:auto; } /* 2 Columns - Right */ .rightMidColumnContent { background-color:#FFFFFF; } .rightMidColumnContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .rightMidColumnContent div a:link, .rightMidColumnContent div a:visited, /* Yahoo! Mail Override */ .rightMidColumnContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } .rightMidColumnContent img { display:inline; height:auto; } /* 3 Columns - Left */ .leftLowerColumnContent { background-color:#FFFFFF; } .leftLowerColumnContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .leftLowerColumnContent div a:link, .leftLowerColumnContent div a:visited, /* Yahoo! Mail Override */ .leftLowerColumnContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } .leftLowerColumnContent img { display:inline; height:auto; } /* 3 Columns - Middle */ .centerLowerColumnContent { background-color:#FFFFFF; } .centerLowerColumnContent div { color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .centerLowerColumnContent div a:link, .centerLowerColumnContent div a:visited, /* Yahoo! Mail Override */ .centerLowerColumnContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-family: Arial, Helvetica, sans-serif; text-decoration:underline; } .centerLowerColumnContent img { display:inline; height:auto; } /* 3 Columns - Right */ .rightLowerColumnContent { background-color:#FFFFFF; } .rightLowerColumnContent div{ color:#505050; font-family: Arial, Helvetica, sans-serif; font-size:14px; line-height:150%; text-align:left; } .rightLowerColumnContent div a:link, .rightLowerColumnContent div a:visited, /* Yahoo! Mail Override */ .rightLowerColumnContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } .rightLowerColumnContent img{ display:inline; height:auto; } /* Footer */ #templateFooter { background-color:#f1f1f1; border-top:1px solid #e5e5e5; margin-top: 50px; } .footerContent div { color:#252525; font-family: Arial, Helvetica, sans-serif; font-size:12px; line-height:100%; text-align:left; } .footer-left { } .footer-left span { width: 55px; display: inline-block; } .footer-right { } .footer-right span { display: block; font-size: 10px; color: #484848; margin-bottom: 5px; } .footerContent div a:link, .footerContent div a:visited, /* Yahoo! Mail Override */ .footerContent div a .yshortcuts /* Yahoo! Mail Override */ { color:#336699; font-weight:normal; text-decoration:underline; } </style> </head> <body leftmargin="0" marginwidth="0" topmargin="0" marginheight="0" offset="0"> <center> <table border="0" cellpadding="0" cellspacing="0" height="100%" width="100%" id="backgroundTable"> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="600" id="templateContainer"> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="600" id="templateHeader"> <tr> <td width="400" class="headerContent" valign="middle"> <div id="main-logo"> <img src="https://www.lifting.com.au/images/TemplateImages/Lifting/logo.png" style="border: 0;" border="0" height="75" width="214" title="client" alt="client"> </div> </td> </tr> </table> </td> </tr> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="600" id="templateBody"> <tr> <td valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="600"> <tr> <td valign="top" class="bodyContent"> <table border="0" cellpadding="10" cellspacing="0" width="100%" > <tr> <td valign="top"> <div> <h3 class="h3">Order Shipped Notification - #@Model.ProntoSalesOrder.SoOrderNo</h3> </div> </td> </tr> </table> <table border="0" cellpadding="10" cellspacing="0" width="100%"> <tr> <td valign="top"> <h5>Your order has been shipped!</h5> <table id="orderTable" width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td class="orderTableHeader" colspan="2">Item</td> <td width="10%" class="orderTableHeader priceRightAlign">Qty</td> <td width="13%" class="orderTableHeader priceRightAlign">Price</td> <td width="15%" class="orderTableHeader priceRightAlign">Total ex GST</td> </tr> @foreach (var orderline in Model.ProntoSalesOrderLine) { if (orderline.SolLineType == "SS" || orderline.SolLineType == "KN" || (orderline.SolLineType == "SN" && orderline.SolChgType != "D")) { <tr> <td width="48%"> <b>@orderline.ProductDescription.ToString()</b><br /> @orderline["StockCode"].ToString() </td> <td class="priceRightAlign"> @orderline.OrderedQtyString </td> <td class="priceRightAlign" colspan="2"> @orderline.ItemPriceString </td> <td class="priceRightAlign">$@orderline.LineAmountExTax</td> </tr> } else if (orderline.SolLineType == "DN") { <tr> <td width="48%"> <b>@orderline.ProductDescription.ToString()</b> </td> <td colspan="3"> </td> </tr> } } @if (Model.ProntoSalesOrder["SoPromotionalDiscountAmountExGST"].ToString().Length > 0) { <tr> <td> </td> <td> </td> <td colspan="2">Sub-total Before Discount:</td> <td class="priceRightAlign">$@String.Format("{0:0.00}", (Model.ProntoSalesOrder.OrderTotalAmount - Model.ProntoSalesOrder.SoOrderTotalCharges))</td> </tr> <tr> <td> </td> <td> </td> <td colspan="2">Coupon Discount:</td> <td class="priceRightAlign">$@Model.ProntoSalesOrder["SoPromotionalDiscountAmountExGST"].ToString()</td> </tr> } <tr> <td> </td> <td> </td> <td colspan="2">TOTAL EX GST:</td> <td class="priceRightAlign">@totalextax.ToString("C2")</td> </tr> <tr> <td> </td> <td> </td> <td colspan="2">GST:</td> <td class="priceRightAlign">$@Model.ProntoSalesOrder.OrderTotalTax.ToString("0.00")</td> </tr> <tr> <td> </td> <td> </td> <td colspan="2"><b>TOTAL INC GST:</b></td> <td class="priceRightAlign"><b>$@Model.ProntoSalesOrder.OrderTotalAmount</b></td> </tr> </table> </td> </tr> </table> </td> </tr> </table> <table border="0" cellpadding="0" cellspacing="0" width="600"> <tr> <td valign="top" width="280" class="leftMidColumnContent"> <table border="0" cellpadding="20" cellspacing="0" width="100%"> <tr> <td valign="top"> <div> <h5 class="h5">Delivery Instructions:</h5> @if(@Model.ProntoSalesOrder.SoDelIns.ToString().Length > 0) { @Model.ProntoSalesOrder.SoDelIns.ToString() } else { @Raw("N/A") } </div> </td> </tr> </table> </td> <td valign="top" width="280" class="rightMidColumnContent"> <table border="0" cellpadding="20" cellspacing="0" width="100%"> <tr> <td valign="top"> <div> <h5 class='h5'>Delivery Address:</h5> @if (Model.ProntoSalesOrder.SoDelAddr1.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr1</div> } @if (Model.ProntoSalesOrder.SoDelAddr2.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr2</div> } @if(Model.ProntoSalesOrder.SoDelAddr3.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr3</div> } @if(Model.ProntoSalesOrder.SoDelAddr4.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr4</div> } @if(Model.ProntoSalesOrder.SoDelAddr5.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr5</div> } @if(Model.ProntoSalesOrder.SoDelAddr6.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelAddr6</div> } @if(Model.ProntoSalesOrder.SoDelPostcode.ToString().Length > 0) { <div class="delivery-address-line">@Model.ProntoSalesOrder.SoDelPostcode</div> } </div> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr> <td valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="600"> <tr> <td valign="top" class="bodyContent"> <table border="0" cellpadding="20" cellspacing="0" width="100%"> <tr> <td valign="top"> <div> <h5 class="h5">Thank you for your purchase with @Model.TemplateUtil.CompanyName. Please phone 1234 567 890 for any queries.</h5> </div> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </center> </body> </html>
For further information on the various template properties, see What are the Template Properties?
To Update the Order Shipped Settings:
- Login as an Administrator.
- Navigate to 'Settings' --> 'Setttings' (zSettings.aspx).
- Click the 'Orders' tab.
- Click the 'Order Conclusion' tab.
- Tick the box against the setting 'Enable sending an order shipped email'.
- In the 'Order Shipped Email Template' drop-down list, select the newly created email template.
- Click the 'Update' button at the bottom of the page to save changes.
To Update the Integrator Settings:
Open the Integrator client.
Click the 'Settings' icon.
Click the 'Advanced' tab.
Enter the Pronto status code in the field labelled 'Order Shipped Statuses' (generally status 80).
Click 'Apply' and 'OK'.
Stop, then restart the Integrator.
The Order Shipped email notification can be tested via 'Settings' --> 'Email Test'. Enter an order number for a sales order matching the required status, your email address, and select 'Order Shipped' from the 'Email Type' drop-down list. Then click 'Send Test Email'.
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