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Overview  


MailChimp is a leading email marketing platform that enables businesses to send automated marketing messages and targeted campaigns. From version 3.80+, the Customer Self Service eCommerce Platform features seamless integration with MailChimp, pushing sales data to your member profiles for use in MailChimp's eCommerce functionality.


Once order data is attached to your MailChimp subscribers, it can be used for targeted marketing activities. For example, you may wish to identify members who have purchased from a particular product category, and send them a follow-up message. 

This guide details the steps required to integrate your website's eCommerce functionality and your existing MailChimp account. 
 

     


Looking to implement the MailChimp Abandoned Cart Email?

When your customers abandon items in their shopping cart, have a custom email sent to them to encourage them to complete their purchase. Perhaps entice them with a special offer. Implementing this feature requires:


Step-by-step guide

To implement eCommerce functionality for your site with MailChimp: 

  1. Login to MailChimp

  2. Navigate to the Account → Extras → API keys (https://us7.admin.mailchimp.com/account/api/)

  3. Copy the API key for your website.
     
  4. In the CMS, navigate to Settings →  Settings.
     
  5. Scroll to the 'Mailing List Details' section.
     
  6. Ensure the 'Mailing List Provider' is set to MailChimp.

  7. Paste your MailChimp API key into the field labelled 'Mailing List API Key'.

  8. Tick the 'Mailing List ECommerce Enabled' flag.
     
  9. Assign an ID in the 'Mailing List Store Identifier' field, no spaces (we generally just use the BusinessName). 
     

  10. Click 'Update' to save changes. 


Your subscribers' eCommerce data will now be integrated to MailChimp! 


For members already in your subscriber list, order information will be visible in their overview, and data will be available for use in targeted campaigns.   



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