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  CSS now supports the use of eWAY Token Payments, at the Customer level. This allows the Customer's credit card and its billing details to be saved securely on eWAY’s servers when the card is first used.  When the Customer returns to your site in the future and makes a purchase, your website's billing platform can charge to the stored credit card through eWAY without re-requesting the card number and billing details! Convenient! -can other users access it? check 


Overview

When Token Payments is enabled for your site and a Customer selects to have their credit card stored for future use, card data submitted to eWAY are stored securely and eWAY issues a Token ID for the card. This Token ID is stored in your eWAY account and associated with the Customer. When the Customer returns to your site in the future and makes a purchase, they have the payment option of charging this stored credit card. If this option is used, your site's billing platform submits a token payment request to eWAY, and eWAY uses the stored card details to complete the transaction.

For implementation

  • This feature is available for sites on versions 4.23 and higher.
  • Availability of this feature assumes that eWAY's services have been purchased and you have eWAY set up for credit card processing on your website.

Enabling Token Payments

  1. In the CMS, navigate to Settings → Feature Management → Payment & Checkout.

  2. Toggle on Customer Payment Token Management.


  3. Click Configure.

  4. In the 'Customer Payment Token Management Settings' screen, configure settings for the feature.

    Enable Customer Payment Token Management: Toggle ON
    Require Credit Card Holder Title in Token Management: (optional but recommended). Toggle ON if the user must enter the credit card holder's title, e.g., Mr, Ms, Mrs, etc. eWay requires titles to be included in credit card details. If this is disabled, the system will use 'Mr' as a default. 
    Token Customer Reminder Days Before Credit Card Expiry: (optional) If you want the system to email the Customer to remind them their stored credit card is approaching its expiry date, enter the number of days before the expiry date to send the notification. If more than one  number is entered, separate each one with a comma.
    Credit Card Expiry Notification Email Send Time: If the expiry date notification is used, enter a time for the email to be sent.

  5. To save the settings and close the screen, click Save and Exit. The feature is now enabled. A registered user associated to a Customer account will see the 'Customer Payment Token Management' in their Dashboard menu. 

Configuring the Customer Payment Token Management Template

This template and widget allows you to edit various displayed text and items for Customer users of this feature, including text for Terms and Conditions of use the customer has to agree to. 

  1. In the CMS, navigate to ContentPages & Templates.

  2.  Find the Customer Payment Token Management Template and click Edit.

  3. Click Edit for the 'Customer Payment Token Management' widget.

  4. Edit each field as you require. Click here to view help for this widget.

  5. Once you have finished editing the widget, click Publish to effect the changes on your website.  

How Token Payments Work For the Customer

A user associated with a Customer Account can add a credit card in the  'Customer Payment Token Management' page.  Each Customer can have one token only.

Adding a credit card in Payment Token Management

A customer can add a card to be saved for future purchases through DashboardCustomer Payment Token Management

Once a card is added, its details (with credit card number masked) are displayed on the screen. The customer can replace it with another card by clicking 'Update' or delete it.

 

Payment using a stored credit card

Once a credit card has been saved, it is available for use for future purchases by the Customer user. When checking out, the user just needs to enter the CVN and submit the payment. Note - The user can opt to use another credit card by clicking 'Clear saved payment information' and entering another credit card. 


Viewing Customer Tokens and purchasing activity in eWAY

You can log in to your eWAY account to manage existing Customer tokens and view any purchasing activity against a Customer Token. For more information, refer to eWAY Token Payments on the eWAY website.

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