Customer Experience
When Freight Recalculation is on...
1. Quote checkout
The user selects Request Quote in the Payment panel. An alert freight will be recalculated on the quote acceptance date appears.
2. Quote acceptance
The user accepts the quote on the Quote Review page.
3. Freight reselection:
Quote is locked from editing. Original freight (line) has been removed. The user must select a freight option for the Payments panel to display.
4. Payment entered
Once freight is selected, the Payment panel displays.
Configure Freight Recalculation
Enable setting
- In the CMS, go to Settings → Settings → Feature Management → Payment & Checkout → Quotes.
- Click Configure for Quotes.
- In Configuration Settings, enable Enable Freight Recalculation on Quote Acceptance.
- Click Save or Save & Exit.
Edit Freight Options widget
- Go to Content → Pages & Templates → Checkout → Checkout Quote.
- Click Edit for the Checkout Quote template.
- Click Edit for the Freight Options widget. (NOTE - If it is not there, in the Content zone, click Add Widget to add the widget. It should be positioned between the Order Lines and Select Approver widgets.)
- Select the Notifications tab.
- The Freight Recalculation On Quote Acceptance Message prompts the user to reselect a freight option. Customise this message if you wish.
- Click Save.
Edit Freight Options widget
- Go to Content → Pages & Templates → Checkout → Checkout.
- Click Edit for the Checkout template.
- Locate and click Edit for the Checkout Payment Options widget.
- Click the Notifications tab.
- Scroll down to Freight Recalculation on Quote Acceptance Message. This alerts the user that the freight added when the quote is created is an estimate. Customise it if you wish.
- Click Save.
Additional Information
Minimum Version Requirements |
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Prerequisites |
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Self Configurable |
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Business Function |
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BPD Only? |
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B2B/B2C/Both |
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Third Party Costs |
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